Testimonials

Read our latest reviews from allAgents

• Chidiebere Ngige

  2026-03-13 17:44:00

  (4 stars)

  I would like to commend the property manager Robert his swift response to the hot water issue in my apartment. As soon as the problem was reported, he acted promptly and ensured that the matter was addressed without delay. Thanks to his quick action, the hot water problem was resolved in a timely manner, and everything is now working perfectly. It is reassuring to know that the property management team takes residents’ concerns seriously and responds so effectively.

• Mark Murphy

  2026-03-09 09:50:27

  (5 stars)

  Hi, Robert at Dwell was really helpful in getting my recent maintenance issue sorted quickly and effectively, great tenant experience, thanks! Mark

• Priya Varadan-Raman

  2026-02-24 11:08:44

  (5 stars)

  From the very outset, the project management of our property in Leeds, has been very professional. We have been consulted at every stage of the project which has been completed within the scheduled timeframe to a very high standard. The project manager, Sohail Ahmed, has been very handson at every stage of the project, communicating and updating us on the development. The lettings team of Emily and Alicia, were also thoroughly professional to ensure that the property was very soon after refurbishment. We are very pleased with the services provided by Dwell. May they this good work

• Ryan Revill

  2026-01-13 09:37:19

  (5 stars)

  Alicia Stanley was very helpful throughout my tenancy and especially with the moving out element, which made the process less stressful than it could have been!

• A SD

  2025-12-22 09:47:53

  (5 stars)

  We were shown around the property by Sohail and had a really positive experience. He was friendly, professional, and took the time to answer all of our questions without rushing us. He made the viewing feel relaxed and welcoming, which we really appreciated. A great first impression of the agency — thank you.

• chris young

  2025-12-01 19:44:01

  (5 stars)

  Very helpful and friendly, great communication. Made the process simple and clear.

• Claire Loebell

  2025-10-22 07:44:02

  (5 stars)

  I find the team at Dwell to be very thorough. They communicate in a timely and efficient way and nothing is too much trouble. They are on the ball with funding tenants when tenancy’s are coming to an end and have been really helpful with any work that needs to be done to the property.

• Imoh Etim

  2025-10-20 17:44:03

  (5 stars)

  I want to use this medium to thank Alicia. She literally held our hands through the letting process to the very end. I must say; the reputation of Dwell has been propelled through your

• Caroline Sugden

  2025-09-19 09:15:54

  (5 stars)

  Brilliant company brilliant team with second to none service and attention to detail. I cannot recommend Dwell enough, used rentals and now a sale Took the stress out and managed expectations brilliantly. The best agency in Leeds by far. PS - ask Jess !

• Eloise Halliday

  2025-08-29 16:44:01

  (5 stars)

  Absolutely fantastic communication and proactive approach from start to finish. Jess was absolutely brilliant throughout the whole process. We are super grateful to her making what has been quite a complicated sale, much much easier us. She is exceptionally knowledgable and always goes the extra mile you. Thank you, Jess!

• Gareth Newman

  2025-08-29 16:44:04

  (5 stars)

  Jessica Pape at Dwell Estate Agents has been nothing short of exceptional. From start to finish she has worked diligently, professionally and used her expertise to get the best offer available me and get the deal over the line. Even in when hurdles arose she was proactive and responsive to the situations. I would 100% recommend her and I would use Jessica to sell another property.

• Ashleigh Davenport

  2025-08-19 09:44:02

  (5 stars)

  Jon supported us through the purchase of our first home. He was always calm and supportive through any stressful parts and helped us get the purchase through quickly. We are now happily in our home and couldn't be happier! Thanks again!

• Beth Temple

  2025-07-31 12:37:32

  (5 stars)

  The staff at Dwell have been very helpful and responsive to any questions I had. Would reccomend their letting agency.

• Rae-Anne Roberts

  2025-07-29 16:21:02

  (5 stars)

  Ross and Alicia have outstanding customer service, patience and professionalism.

• simon Harrold

  2025-07-27 12:44:06

  (5 stars)

  The team at dwell have been incredible helpful. They have made our rental process as smooth as possible being quick to answer any questions and accommodating our requests.

• Any-Hassel Barros Monteiro

  2025-07-23 10:44:01

  (5 stars)

  I would like to thank you the service provided so far. The team has been very attentive, professional, and helpful throughout the entire process. Communication has been clear and prompt, which makes a big difference during such an important time as finding a home. I have a very positive impression of your agency and I look forward to continuing this journey with your support. Thank you!

• Usha

  2025-07-07 08:44:01

  (5 stars)

  Dwell manage my BTL property. Last year my tenant vacated the property which needed to be refurbished before letting to tenants. Sohail at Dwell project managed the refurbishment of the property and dealt with the contractors to get the job done. I was kept involved, and communicated along the way. The refurb was done to a high standard and resulted in an increase in the monthly rental when out to tenants.

• Holly Marsden

  2025-06-26 15:44:05

  (5 stars)

  Would definitely recommend! Very professional and extremely helpful with any enquiries.

• Sophie Davies

  2025-06-26 13:44:01

  (5 stars)

  Alicia and Emily were amazing got us moved in within the space of a week, couldn’t fault them at all

• Martin Charlesworth

  2025-06-15 14:44:04

  (5 stars)

  Alicia and the team were very helpful throughout and answered all our questions quickly. A very professional and positive experience!

• Isobel Raban

  2025-06-04 10:44:01

  (5 stars)

  I had nothing but a positive experience with Dwell – a refreshing change compared to the estate agent I bought my house through! Jess was absolutely fantastic: attentive, proactive, and consistently kept us updated throughout the entire process. She regularly communicated updates on the progress of the sale and liaised with the buyers, meaning I never had to chase. Jess also went above and beyond by helping resolve issues with the solicitors and even supported with matters between myself and the coowner – well outside the typical scope of an estate agent’s role. The whole experience felt more tailored and personal. Jess took the time to meet with me beforehand to discuss the sale and even provided a thoughtful video walkthrough with her insights on the property. Dwell’s fees were also very reasonable the level of service provided. I wouldn’t hesitate to use Dwell again – highly recommended!

• Rima Bhuptani

  2025-05-28 08:21:34

  (5 stars)

  Dwell managed my BTL property approx 5 years and were very professional and easy to work with. I recently sold the property and Jessica Pape was thorough in her communication and really helped from start to finish. Jon Graham and Ross Harding also got in touch about a couple of things to ensure that I as the seller understood everything. I highly recommend using Dwell. Thanks so much.

• Loading Progress

  2025-05-27 08:44:01

  (4 stars)

  I have just began my tenancy through Dwell, the application, checks and viewings were all very easy to set upattend. The move in process was smooth with any issues being sorted quickly and with full transparency about the condition of the house moving in as well as anything that needed doing. Although I've just started the customer service has been excellent, problems sorted quickly and easy to get into contact with.

• ahmad zia

  2025-05-27 08:23:17

  (5 stars)

  We had a great experience with Dwell, the team was very helpful especially Alicia. They waited us to get all the documents ready and answered any questions we had to make the move as smooth as possible.

• Gillian Marsden

  2025-05-08 11:44:01

  (5 stars)

  After a not too good start Jess took over our sale and could not have done anymore to help us with this. Jess was always available to talk, clarify any questions we had throughout the whole process

• Alex B

  2025-05-06 09:44:02

  (5 stars)

  We bought our property with Dwell, specifically with Jess who kept us up to date throughout the process and quickly followed up on all our queries I would happily use them again buying or selling

• Chirag Israni

  2025-04-30 07:59:25

  (5 stars)

  Amazing customer service with quick replies over email and brief details of the room already provided.

• Mbongeni

  2025-04-29 09:23:58

  (5 stars)

  They were very fast with process and helpful I will recommend them always

• A Ngwenya

  2025-04-28 16:44:02

  (5 stars)

  They have been so helpful everything was fast and straight forward. I didn't have any hiccups.

• Heidi Williams

  2025-03-18 14:13:26

  (5 stars)

  I have only had one experience with Dwell and it was excellent. I went to view a property with Jess and it was just a very different experience. She opened the door and invited me to go in first, she encouraged me to guide myself through each room, providing a small brief to each room as we went through. My usual experience is to be led around and not given any information. It was such a personable experience and I really appreciated it. Jess just seemed to somehow welcome me to my home and it was exciting from start to finish. Totally recommend.

• Sami Jasim

  2025-03-18 09:07:49

  (5 stars)

  Thanks to Jess I have been able to find amazing investment opportunities here in Leeds! Amazing service, amazing people, would highly recommend!

• Sahar S

  2025-03-17 11:02:56

  (5 stars)

  Previously on the market 6 months with no luck and switched to dwell where I managed to sell within 4 weeks! Jess really took the time to proactively market my house and communicated throughly throughout this process. She confidently explained her approach and strategies and was able to make tweaks to best suit my needs as a seller.

• Adam Noctor

  2025-03-14 09:20:32

  (5 stars)

  Easy and painless. Simple application and prompt replies to emails

• Mmesoma Atuchukwu

  2025-04-30 07:44:49

  (5 stars)

  Apt response to mail and was very helpful. Also provided clear guidance

• Charlotte Smith

  2025-03-11 08:47:19

  (5 stars)

  The girls that I have spoken to have always been most helpful!

• Majshima Saparnthong

  2025-03-03 10:55:23

  (5 stars)

  Emily showed me the property and arrived before time to welcome me with all the details of the house the support team helped me with the process before moving to the house.

• Catherine Cayabyab

  2025-02-24 07:44:02

  (5 stars)

  I had a fantastic experience with Dwell Letting Agency . From the very first inquiry their team was professional , responsive , and genuinely helpful . I highly recommend to anyone looking a reliable and trustworthy letting agency .

• DANIEL TAREREFA

  2025-02-21 10:06:53

  (5 stars)

  Excellent service and easy to use application and referencing process.

• Charlotte Chapman

  2025-02-11 08:35:20

  (5 stars)

  Emily was really lovely and helpful when i went to view the property, she made me feel very comfortable and her energy was infectious. Alicia was also extremely helpful getting us moved in really quickly after applying!

• Fabien Lammoth

  2025-01-22 09:20:13

  (5 stars)

  Sohail at Dwell did a fantastic job managing the refurbishment of our property. It was a big job and we couldn't be happier with the result. As a landlord, it was important me to stay involved in key decisions and be updated on progress, otherwise maintaining a handsoff approach. Sohail managed that perfectly. I'm really excited to get the property rented out again now.

• Steph Tempest

  2025-01-21 10:01:39

  (5 stars)

  We decided to use Dwell to sell our home and it was the best decision. Jess did an amazing job of displaying our home in the photos and was quick to respond to and book in viewings. We had an asking price offer on our home in less than a week! Jess was really easy to contact and she was really easy to work with. She made me feel relaxed thought the process so far and I am confident with her things will progress quickly.

• Maxwell Zhomwa

  2025-01-20 09:33:14

  (5 stars)

  Generally a welcoming company, with the Manager willing to go an extra mile in assisting.

• Dawn

  2025-01-15 10:34:12

  (5 stars)

  From start to finish Jessica supported us with our first home purchase. The process was stress free with many questions (from us) as first time home buyers and nothing was too much. Thanks again

• Natalie Viksna

  2025-04-29 11:04:58

  (5 stars)

  Alicia was very friendly and helpful with all questions I had during the referencing process and answered promptly.

• Henry

  2025-01-10 08:23:11

  (5 stars)

  Received an excellent customer support and service from the agency in the process of renting their property.

• Amal Ashok

  2025-04-29 10:53:44

  (5 stars)

  Alicia was really helpful during the application and referencing process.

• Daniel Gittins

  2024-12-10 13:45:01

  (5 stars)

  James was excellent at solving a recent break-in we had, fixed and secured on the same day by an great contractor arranged by James. In addition they went beyond to ensure the door was further secured with additional locks.

• Mon

  2024-11-28 17:45:01

  (5 stars)

  The team at Dwell have been nothing short of amazing handling my letting and eventual move in. Each member of staff I spoke with took time and care to make sure they were providing me with the best service. Alicia was an angel and couldn’t have been more kind or patient, she made a really stressful time so much easier!

• Hilda

  2024-11-19 09:45:01

  (5 stars)

  There’s no doubt I will be recommending dwell lettings to anyone and everyone. Always available to make your experience a beautiful one. Dwell all the way

• Leah jones

  2024-11-15 17:45:06

  (5 stars)

  After a few stressful weeks of having issues with our previous estate agents. I would like to thank Dwell Leeds for everything they have helped us with, a special thank you to Alicia she has been amazing, she has been so patient and kind. Thank you Dwell!